Account Manager - Anuradhapura

Overview

We seek an Account Manager to create long-term, trusting customer relationships. The Account Manager oversees a portfolio of assigned customers, develops new business from existing clients, and actively seeks new sales opportunities.

Responsibilities
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with the sales team to identify and grow opportunities within the territory
Assist with challenging client requests or issue escalations as needed

Requirements and skills
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills                                                                                                                                                                 GCE Advanced level in Commerce stream                                                                                                                                                          (Languages Known: Sinhala, Tamil & English Compulsory) 

Gender: Female

Age range: 45 Years < 30 Years

Minimum qualification: Al

Minimum years of experience :1 Year

Differently abled may apply: No